Shipping policy

Thank you for shopping with us! Below, you'll find all the information you need regarding our shipping policy to ensure a smooth and satisfying experience.

Shipping Duration:

  • International Shipping: The estimated delivery time for international orders ranges from 7 to 14 business days from the date of purchase. Please note that factors such as customs clearance, international holidays, and unforeseen circumstances may affect delivery times. We work diligently with our shipping partners to minimize any delays.
  • Domestic Shipping: For orders within the domestic territory, the estimated delivery time is between 3 to 7 business days from the date of purchase. We strive to expedite the shipping process to get your items to you as quickly as possible.

Order Processing:

  • Orders are processed within 2-3 business days after payment confirmation.
  • Once your order has been processed and shipped, you will receive a confirmation email containing tracking information to monitor the status of your delivery.

Shipping Partners:

  • We partner with reputable shipping carriers to ensure reliable and efficient delivery of your orders. While we strive to work with the best carriers, please understand that we may not have control over every aspect of the shipping process once the package leaves our facility.

Shipping Charges:

  • Shipping charges are calculated based on the weight of the package, destination, and shipping method chosen during checkout. You will be able to view the shipping costs before finalizing your purchase.

Tracking Orders:

  • Upon shipment, you will receive a tracking number via email to track the progress of your order. Please allow 24-48 hours for the tracking information to be updated in the carrier's system.

Undelivered Packages:

  • In the event that a package is undeliverable due to an incorrect address provided by the customer or other unforeseen circumstances, please contact us at Azureluxe45@gmail.com so we can resolve the issue. Additional shipping charges may apply for re-delivery or correction of address errors.

Customs and Duties (International Orders):

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department. These charges are not included in the purchase price and are the sole responsibility of the recipient.

Holiday Shipping:

  • During peak holiday seasons, shipping times may be longer than usual due to increased demand and carrier delays. We recommend placing your orders in advance to ensure timely delivery.

Questions or Concerns:

  • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team via email; Azureluxe45@gmail.com. We're here to assist you every step of the way.

By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and thank you for choosing us for your shopping needs.

Azureluxe, LLC